Refund policy

If you are unhappy with the feedback or corrections provided by your editor, please contact your editor directly to address your concerns. Your editor will be happy to explain his or her rationale regarding any feedback or correction given.

It is a fact that writers do not always agree with their editors. There are many different styles and opinions when it comes to any art form. However, as industry professionals, the Darling Axe editors are familiar with a number of style options, as well as industry expectations and common reasons for manuscript rejection by publishers and agents. Our editors are providing you with feedback and corrections based on all of these factors.

Additionally, the Darling Axe editors put a great number of hours into each manuscript. Therefore, the total cost of the project reflects the time spent, and not a singular product. Disputes between a writer and an editor will be heard and given sincere consideration. The resolution of a dispute may involve further work by the editor, a discount toward future work, or a partial refund. That resolution must be agreed upon by the writer and editor. 

As per the terms of service, please note that we do not guarantee any manuscript edited by the Darling Axe editors will be picked up for publication or representation. The publishing industry is fickle and highly competitive. (That being said, we encourage all writers to keep trying, keep dreaming, and most importantly, to keep writing.) Lastly, the Darling Axe does not guarantee that an edited manuscript will be a hundred percent error free.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at editors@darlingaxe.com.